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February 18, 2025

Poor dental treatment

Posted in Information

The majority of dentists who completed a recent survey, feel that patients are prevented from getting the best care due to the way dentistry is run in the UK.

A survey conducted by ITV Daybreak, quizzed more than 340 NHS dentists and found that many dentists were of the opinion that they could have given a patient better treatment, but were unable to due to limitations imposed by the NHS system in England.

What is poor dental treatment?

Poor dental treatment can consist of numerous situations and whilst the majority of dentists will carry out work or treatment to a patient to a reasonable standard of skill and care, unfortunately, there are some cases where negligence will occur and a person will suffer injury and loss as a result of the poor dental treatment.

Poor dental treatment may consist of:

  • Failure to diagnose a dental disease
  • Failure to treat a dental health issue
  • Failed dental treatments
  • Damage to healthy teeth during treatment.

Many of the dentists who took part in the survey expressed concerns that they did not always have enough time to fully carry out the most appropriate procedure and sometimes, for example, a tooth was extracted when it was not always the best option.  The Dentist owes the patient a duty to advise them of all available treatment options.

The majority of dentist surveyed felt there was too much emphasis on meeting targets, which did not allow them to carry out the best treatment for patients.  The Dentist would receive the same funding for extracting a tooth as for carrying out more complex and time consuming treatment, such as a root canal procedure, which would save the tooth.

It is hoped that the results from the survey will help dentists to be able to work more in line with the patient’s needs, rather than concentrating solely on targets.  All dentists owe a duty of care to every patient to provide them with an acceptable level of treatment and this must be irrespective of any targets.

Impact of poor dental treatment

Patients who have suffered from poor dental treatment can find that they will need costly dental treatment to try and restore their dentition. It can also lead to the following problems:

  • Social embarrassment
  • Lifestyle issues – some patients are unable to eat properly, following poor dental treatment and unable to enjoy occasions such as going out for a meal with friends.
  • Loss of income – depending on the treatment, the person may require time off work to recuperate and may therefore lose income as a result.

Our experience:

The Dental Negligence Team, see many cases where client’s have been subjected to poor dental treatment and our recent cases show examples of the types of cases where we have successfully achieved compensation for our clients as a result of poor dental treatment.

For people who have concerns about whether they have suffered from poor dental treatment we would advise them to firstly seek advice from their dentist and/ or another dental professional.

It is also advisable to obtain advice from a specialist dental negligence solicitor, such as the lawyers in the Dental Negligence Team who specialise in dental negligence cases, who will be able to advise and consider whether the treatment has been performed negligently and whether you are entitled to compensation as a result.

Got a question?

Message the team

You can call the team on 0800 923 2080 or message them to understand more about you potential compensation claim for dental negligence. We will get back to you at a time that is convenient to you.

Common claim types

Compensation for undiagnosed gum disease
If you have experienced dental injury as a result of undiagnosed gum disease (also known as periodontal disease), our specialist dental negligence solicitors are here to help you.
Compensation for undiagnosed mouth cancer
We have a long history of high value claims involving undiagnosed mouth cancer where we have won our clients the compensation they deserved for negligent dental treatment.
Compensation for undiagnosed tooth decay
If diagnosed early enough, tooth decay can be treated with a simple filling. However if your dentist fails to diagnose tooth decay, there can be much more serious consequences.
Dental implant negligence
If you have suffered consequences resulting from negligent dental implants then you should contact The Dental Negligence Team to discuss this further.
Dental nerve injury compensation
Nerve injury can occur due to negligent dental treatment when the trigeminal nerve is disturbed. This nerve is the main nerve responsible for sensation in the face and motor functions.
Negligent cosmetic dentistry
You will have undergone cosmetic dentistry to improve the overall look of your teeth, so it can be distressing if you have been left with failed cosmetic dentistry.
Negligent crown and bridgework
Where a patient has crowns and/or bridges placed, there are a number of ways in which negligent crown and bridgework may be provided.
Negligent Orthodontic Treatment
If you have experienced dental injury in relation to orthodontics, we may be able to help you with a claim for compensation.
Negligent root canal treatment
If you feel that the injury was due to negligence on the part of your dentist, you may have a claim for compensation.
Negligent wisdom teeth extraction
The extraction of wisdom teeth is one of the most common procedures carried out in the UK. Extraction may be required if a wisdom tooth is decayed.
Tooth extraction negligence
If you need an extraction, and the dentist removes the wrong tooth or damages another tooth in the process, then you may have a claim for compensation.

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