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Unfortunately, we receive a constant flow of claims that consist of substandard root canal treatments. It is a tricky dental procedure that is sometimes difficult to get right.
Not necessarily. Root canal treatment is a procedure used to repair and save a tooth that is badly decayed or becomes infected.
Unfortunately, despite a dentist’s best efforts they sometimes do fail, particularly if the tooth was badly decayed in the first place.
Successful root canal treatment cases generally concern the following:
We would also investigate several other factors when assessing whether a root canal treatment was negligent, such as the failure to take x-rays (technically known as radiographs) before and after the treatment.
If you decide to contact the Dental Negligence Team, we will ask you to describe the events that have caused your concerns. Sometimes, we may also ask you to obtain your medical records or make a complaint to a dental practice. After we have all the information we need, we will let you know if your potential case has reasonable prospects of success.
“Honestly, I am more than pleased with the service level provided being in customer care myself this is a high standard of service that I would expect.
In every occasion I was given the time to voice my opinion even though I am not the expert. Prompt responses and most importantly resolved my case.”
As a general rule, cases concerning substandard root canal treatment should conclude between 12-18 months after the first time you contact us. However, each case is different and this may vary dependent on the facts.
Any compensation received will depend on the injury you sustained. For example, if you sustain an injury to your soft tissues (this would most likely occur from a sodium hypochlorite spillage) you will receive less than if you lose a tooth.
Compensation received following a successful claim for dental negligence is calculated based on various factors, which you can find out more about in our guide to the process of making a claim here.
Samantha Swaby recovered £6,000 for a Claimant who suffered burns following a hypochlorite spillage during root canal treatment.
The Claimant attended for root canal treatment to her upper right second premolar (UR5) in January 2015. She immediately reported pain and discomfort, and a hypochlorite spillage was suspected.
The Claimant returned to the practice one week later and it was noted that she had a “lump” on her gum and lip, which had gone slightly numb. She was then referred to the Oral Maxillofacial Department of her local hospital, where it was noted that the sodium hypochlorite may have gone through the apex of her tooth.
She returned to the Defendant’s practice in March 2015 and was advised that she would require an extraction as her UR5 was unable to be root filled due to the previous event. Her UR5 was eventually extracted in May 2015.
Naomi Todd acted for a client who was awarded £42,000 for the substandard root canal treatment and the failing of her dentist to obtain appropriate consent when carrying out an extraction. The dentist did not obtain her appropriate consent, when extracting her upper left molar and Mrs C was left in a great deal of pain and shock and suffered significant bleeding from the site of the extracted tooth and required stitches.
Further the root canal treatment of her lower right molar was not carried out adequately. Her dentist had left a fractured instrument in the root, which caused Mrs C severe pain and suffering and caused her face to swell up and the tooth later required extraction. Mrs C suffered unnecessary pain and suffering, lost teeth unnecessarily and would require implants and additional treatment. Mrs C also suffered from Post traumatic stress disorder, which resulted in her becoming highly phobic of and avoidant of dental treatment, despite her pressing need for further dental treatment to tackle her on going dental problems
Stephanie Cockburn acted for a client who received £7,000 following a substandard root canal to an upper right molar. There was a failure to use a rubber dam, failure to adequately obturate the canals and the Defendant deployed an inadequate technical execution. This was not communicated to the client and she lost her tooth and would require an implant to restore her tooth.
Sodium hypochlorite is a bleaching agent which is a commonly used irrigant which is used when carrying out a root...
Our dental negligence team receives a wide array of enquiries from dental patients who consider that they have received poor...