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Negligent Root Canal Treatment

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    You will have sought root canal treatment to relieve pain because of a damaged tooth, so if you have experienced injury as a result as well as further pain you may be left wondering what to do. If you feel that the injury was due to negligence on the part of your dentist, you may have a claim for compensation.

    Unfortunately, we receive a constant flow of claims that consist of substandard root canal treatments. It is a tricky dental procedure that is sometimes difficult to get right.

    Find out more about root canal treatment and dental negligence in our full guide here >>

    Are all failed root canal treatments negligent?

    Not necessarily. Root canal treatment is a procedure used to repair and save a tooth that is badly decayed or becomes infected.

    Unfortunately, despite a dentist’s best efforts they sometimes do fail, particularly if the tooth was badly decayed in the first place.

    How do you know you have a successful claim?

    Successful root canal treatment cases generally concern the following:

    • A sodium hypochlorite spillage which has caused injury
    • The tip of a file retained in or around the treated tooth, which the dentist who carried out the root canal treatment did not tell you about at the time of treatment
    • The failure to fill the canals of the tooth completely, which generally occurs when a dentist fails to accurately record the lengths of the canals prior to treatment
    • The failure to use a rubber dam (which is explained below), which has allowed bacteria to seep into the treated tooth and cause infection
    • A perforation of the tooth which has occurred after a dentist has over filled a root canal, which can lead to nerve damage. Perforations need to be repaired as soon as possible, as they can cause bone loss otherwise

    We would also investigate several other factors when assessing whether a root canal treatment was negligent, such as the failure to take x-rays (technically known as radiographs) before and after the treatment.

    If you decide to contact the Dental Negligence Team, we will ask you to describe the events that have caused your concerns. Sometimes, we may also ask you to obtain your medical records or make a complaint to a dental practice. After we have all the information we need, we will let you know if your potential case has reasonable prospects of success.

    “Honestly, I am more than pleased with the service level provided being in customer care myself this is a high standard of service that I would expect.

    In every occasion I was given the time to voice my opinion even though I am not the expert. Prompt responses and most importantly resolved my case.”

    AL on TrustPilot


    How long will it take to make a claim?

    As a general rule, cases concerning substandard root canal treatment should conclude between 12-18 months after the first time you contact us. However, each case is different and this may vary dependent on the facts.

    How much compensation might you receive? How is it calculated?

    Any compensation received will depend on the injury you sustained. For example, if you sustain an injury to your soft tissues (this would most likely occur from a sodium hypochlorite spillage) you will receive less than if you lose a tooth.

    Compensation received following a successful claim for dental negligence is calculated based on various factors, which you can find out more about in our guide to the process of making a claim here.

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